At Amir Apparal, we want you to be fully satisfied with your purchase. Please read our Returns & Refund Policy carefully to understand how we handle returns and refunds.
1. Eligibility for Returns
Products must be in their original condition, unused, and with all tags intact.
Returns must be requested within 7 days of receiving your order.
Certain items, such as personalized or customized products, may not be eligible for return.
2. How to Request a Return
To request a return, please contact us at [email protected] with your order details and reason for the return. Our team will guide you through the return process.
3. Return Process
Once your return is approved, you will need to send the product back to us using a reliable shipping method.
Customers are responsible for the cost of returning items unless the product is defective or damaged.
Please ensure the package is securely packed to prevent damage during transit.
4. Refunds
Refunds are processed once the returned product is received and inspected.
Refunds will be issued only through cash on delivery adjustment, as Amir Apparal accepts cash on delivery as the sole payment method.
Please allow up to 7–10 business days for the refund process to complete.
5. Damaged or Defective Items
If you receive a defective or damaged product, contact us immediately at [email protected]. We will arrange for a replacement or refund at no additional cost to you.
6. Non-Returnable Items
Certain items cannot be returned, including:
Personalized or customized products
Items used or damaged after delivery
Clearance or final sale items
7. Contact Us
For any questions or assistance regarding returns and refunds, please email us at [email protected]